Staff
Meet the staff at T.W. Reiss, Inc.
Tom Reiss
Owner
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I grew up in Warminster and graduated from William Tennent High School and Middle Bucks Technical School. I started in the equipment rental business in 1977, working part time as a yard person for Wards Rents. I had left Wards for a short time to become parts manager for Amquip Crane Rental, and soon found myself back at Wards Rents. As the years went by I advanced to mechanic, and then to counter person, and finally general manager. I was lucky along the way, due to the people that I worked with. They were willing to spend the time and effort showing me the business, from the mechanics, to the counter, to the back office and business end of things. Many thanks to John, Paul, and Marie who were like a second family to me. I had spent most nights and my days off doing repairs for local landscapers and had a small mower repair shop. During this time I married my wife, Deb, and we were blessed with two boys, Andrew and Daniel. As things would have it, John Ward had an opportunity to sell the business and did so in 1999. So after all those years, we all found ourselves working for Sunbelt Rentals. None of us lasted very long. Having worked for a small family business, this was not for us. So in 2000 T.W. Reiss, Inc. was formed (see company info/about us). I have attended service schools from all manufacturers we represent, and have Bronze and Silver certifications from Stihl. I am a member of the American Rental Association, and also of the occupational advisory committee at the Middle Bucks Institute of Technology. In my free time, I enjoy spending time with my family, restoring my classic mustang, attending local car shows, and target shooting.
Butch Pletcher
Service Manager
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I am a life long resident of Richboro, graduated from Council Rock High School in 1979. I worked at and eventually owned our family business, Richboro Lawn and Garden a John Deere dealership, starting out in 1976 sweeping floors and taking out the trash. I attended all service schools and manufactures update schools for all different brands of outdoor power equipment and small engines, becoming a master service tech. When John Deere bought us out in 2007 I was contacted by fellow business owner Tom Reiss about joining the team at T.W. Reiss, Inc. right down the road from our store. I came aboard in January of 2008. Since then I have become Bronze and Silver factory certified with Stihl, and factory trained in all brands that we currently sell and service. I also have held a Briggs and Stratton Master Service Technician rating for over 25 years. My hobbies are sprint car racing and hot rods which my wife of 30 years and I both enjoy.
Andrew Reiss
Mechanic/Counter
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I started working for my dad at a young age. I would come down on the weekends and over holiday breaks and assemble new products, stock the shelves, and clean the showroom. Eventually I became involved in small repairs, such fixing recoil starters. As a bit of a hobby and a learning experience, I began to rebuild old mowers and electric hedge trimmers. As I became more familiar with the equipment and the principles of its operation, I started to get more involved in repairs of customer equipment. I became Stihl certified Bronze and Silver while still in high school. I graduated in 2009 and enrolled in Bucks County Community College, which I attended for two years before transferring to Temple University. I graduated Temple in 2013 with honors and a degree in Business Management. Since than I have completed Briggs and Stratton's course to become a Master Service Technician. I have attended service schools from all manufacturers we represent on a regular basis. In my free time I enjoy running, biking, and working on my car.
Tim U'Selis
Counter Sales/Parts
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I was born in Philadelphia and raised in Richboro, Pa., graduating from Council Rock High School in 1969 and Trenton Technical Institute in 1973. My wife, Kathy, and I married and moved to Southampton in 1976 to start our family.
I purchased Richter's Power Equipment from the Richter family in 1985, whom I worked for part time in high school and then owned for 20 years. I have attended sales and service schools for equipment manufactures for the past 40 plus years. I have earned the Bronze, Silver, and Gold factory certifications for Stihl Power Equipment. I also hold the Master Parts Pro, Master Service Tech and the Expert Dealer Certifications for air and water cooled engines for Briggs and Kohler. In 2012 I joined the T.W. Reiss, Inc. Family of employees.
In my spare time I enjoy sprint car and drag racing with my son, and spending time with my family, especially with my grandchildren, Linda Rose and Danny.
Rob Calzarette
I was born and raised in Philadelphia, graduating from North East High School. After high school I went to Philadelphia l Job Corp and Lincoln Technical Institute for automotive repair, graduating from both schools. I had spent most of my time working on cars at a friend's shop and have held multiple landscaping positions for several companies. I started working for T.W. Reiss, Inc, in July of 2021 and have been learning more and more every day. Since becoming part of this company my co workers have been great welcoming and helping me every day. My life has completely changed during my time here. I have moved from Philadelphia to Hatboro and am very grateful to be a part of this company. In my spare time I love working on cars and motorcycles. I have a daughter that takes up most of my spare time and I love it!
Steven Mercado
Born in Puerto Rico, raised in New Jersey, graduated in 2014 from Trenton Central High School and finally found myself residing in Bensalem, PA. I have swept and mopped floors, cleaned rooms, landscaped, and even became an account supervisor; managing large groups of employees, to finally finding myself on a new path. I attend Bucks Community College as a Microbiology major while working counter sales here at this dedicated and well run business. Planning to transfer myself to Penn State Abington to further my education after obtaining my Bachelor's degree. I aspire to make the most of any opportunity that presents itself and grow amongst the kind hearted individuals that pertain to my day to day circle. My hobbies include reading, studying, singing, crafts, as well as enjoying a good hike or run.
Brian Dugan
I was born in Philadelphia and raised in Bucks County, graduating from Neshaminy High School and attending Bucks Community College. I got involved in the rental industry while still in school and spent the next 30 years working there. I started as a laborer, and then progressed to driver, branch manager, and eventually operations manager for a rental company in New Jersey. I worked both the counter and in the shop helping the mechanics when things were busy. When the opportunity came along to join TW Reiss, I jumped at the chance. Everyone has been very welcoming and extremely helpful in bringing me up to speed with the business. I live in Southampton with my wife Darlene and my son Conner and enjoy playing disc golf and shooting when I am off.